FAQS
Questionnaire
We ask these questions not only to get to know a little about prospective buyers, but to insure that our puppies are going to amazing, forever homes. These aren’t ‘just puppies’ they are members of our family and we want the very best in life for them.
Purchase contract
We require this to be signed and returned before we release your puppy. This does not need filled out until you have chosen your puppy.
We work with all our future puppy owners to help them pick the right puppy for their family. We reserve the right to refuse sale of any puppy to any family if we feel it is not a good fit.
deposits
All deposits are non-refundable. Deposits are $200 and go towards the puppy’s purchase price. We will not reserve a spot on our waiting list or hold a puppy without having received a deposit. If we are unable to provide your chosen puppy to you, all funds including deposit will be returned to you if you decide not to pick another puppy. A deposit assures we are holding a spot or puppy only for you and it cannot be sold to anyone else. If you choose to back out, we would be losing potential sales while your spot is reserved. There are separate lists for tri colored and merle colored puppies. You are welcome to reserve a spot on each list. Once you chose a puppy, the second deposit can be applied toward your puppy.
Payments
We accept Venmo, Zelle, PayPal and credit/debit cards (ran through PayPal) for deposits & payments. 3.5% will be added to PayPal and credit card payments. 2% will be added to Venmo payments. You are welcome to break the balance up into payments if you wish. We do not accept checks upon pick up as checks take 7-10 business days to clear. Payment for any flight must be paid before the flight is booked, as we must pay at the time of booking & these are non-refundable. Payment for the puppy is due in full at least 10 days before the shipment day. (exact dates are announced via email with each litter.)
Puppy info
Your puppy will come with up to date vaccinations, and preventatives, a thorough vet check with health certificate, a 2 year genetic health guarantee, papers with his birth date, shot records and all other pertinent info and a goodie bag.
We sell all our puppies on a spay/neuter contract without breeding rights.
We make no promise as to the adult size, coloring, personality etc of any dog. There is no way to know for certain of the final outcome. These are living animals and there can be surprises thrown in every once in a while.
Shipping
We can transport puppies at buyer’s expense. We have several options for transporting your puppy. We can ship via airline, ground transport or personal flight nanny. We are also happy to meet you locally in Independence KS or at the Tulsa airport if you want to fly in to get your puppy.
Please inquire about shipping options. With the economic turmoil that COVID-19 is causing, I can't keep up with pricing changes, so it's better to quote shipping on a case by case basis. We only charge our actual costs on shipping so we do everything we can to keep the cost as low as possible. Shipping fees are non-refundable. Once we have paid for shipping, we are not able to get a refund. We have an awesome flight nanny we use for personal delivery of your puppy. She meets at your airport and takes great care of your puppy. We ship out of Tulsa, OK which is 2 hours south of us. We prefer to use American Airlines as we have always had good experiences with shipping our puppies with them. To ship your puppy, we would pick a shipping date that works for both of us and I book the flight on my end and send you all the information as soon as the flight is confirmed. The puppy gets a special vet visit to get his health certificate he needs to fly.
delivery
We can meet at buyer’s expense, at our availability within about 500 miles of Independence KS.
We charge $0.65/mile round trip and we use the shortest route as calculated by Google Maps. Since our family farms, there are certain times of the year that our schedule is too busy to be able to deliver. We always try our best to work out something with every buyer if we possibly can.
Puppies must be at least 8 weeks old before they can leave our home. Some puppies we will keep even longer, depending on the puppy’s readiness.
Puppies upbringing
Our puppies are born & raised in our home until they are old enough and the weather is nice enough for them to go outside and enjoy the great outdoors. They will spend time both indoor and outdoors from then until weaning age. Nights are spent indoors. During the winter, the puppies are primarily indoors but taken outdoors to play when the weather allows. In the summer if it is too hot, the puppies are also indoors. We believe that puppies that spend plenty of time outdoors with lots of room are healthier, happier and easier to train in general. When the puppies are inside we have “puppy play time” where we let all the puppies out together (that are close in age and/or size) to play, socialize and run about. Whether they are inside or outside, our kids love playing with the pups, and you can often find them doing schoolwork or watching tv with a puppy on their lap.
Puppy illinesses
Sometimes our puppies pick up parasites that are perfectly normal to farm living such as worms, coccidia and giarrdia. The latter two parasites can be difficult to detect and are normal to find in any farm dog. They do not cause a problem in a dog unless the dog becomes stressed and then it activates the parasite which can cause diarrhea which can be severe. It is quite normal for the stress of traveling and going home to a new environment to cause the your puppy to have diarrhea. Most of the time this is no cause for concern. There are inexpensive medicines to clear this up if it lasts more than a few days.
That being said, we treat ALL our puppies repeatedly for these parasites. However, occasionally a puppy will pick something up again after treatment and before it goes to it’s new home. We are always working harder to find ways to prevent this, but we want you to know that it is normal and we consider it to be a minor downside to puppies and dogs that truly get to enjoy life and are NOT kept constantly on wire or in kennels. Our dogs are healthy and happy and your puppy will be too. We just like to give people an honest head’s up so you know what to expect just in case. The majority of our puppies do not have parasites when they go to their new homes. No, your kids are not going to get these parasites from your puppies. We’ve never had to worm our kids and they live with these farm dogs and are constantly barefoot. The giarrdia that we are referring to is not the same that humans get.
After delivery
We are happy to be of any assistance we can be during the life of your dog. You are welcome to contact us with any questions or concerns, even months or years after you get your puppy. Each puppy is special and we want to make sure each is in a loving, happy home.
Shot schedule
This is the shot schedule we follow and recommend completing once you bring your puppy home.
Shot Schedule
Copyright © 2022 Twin Spur Farm - All Rights Reserved.
Powered by GoDaddy